The Real Input Problem
- which job the AI should complete;
- which source contains the approved facts;
- which details affect the answer;
- which rules the output must follow;
- what a useful result looks like;
- who will review it before use.
Long, Short or Complete?
Five Parts of a Clear AI Request
1. Job
- draft a client update;
- extract agreed actions from approved minutes;
- compare three supplier proposals against named criteria;
- turn a public report into a management briefing.
2. Essential Context
- the approved project notes;
- the agreed status and next milestone;
- the intended recipients;
- the current approval state.
3. Constraints
- maximum 180 words;
- use British English;
- do not invent owners, dates or decisions;
- do not treat proposals as approved;
- use only the supplied sources;
- flag missing information.
4. Required Output
- a subject line and email draft;
- a table with supplier, evidence, risk and open question columns;
- a summary followed by decisions and actions;
- a three-option recommendation with assumptions shown.
5. Human Review
- dates and status;
- commitments and approval language;
- recipients;
- confidential information;
- missing owners or dependencies.

What to Keep and What to Cut
- the job to be done;
- approved facts that change the answer;
- constraints and exclusions;
- the required format or length;
- the human review point.
- repeated background;
- conflicting old instructions;
- examples that add no new rule;
- history unrelated to the current task;
- personal preferences that do not affect the result.

Before and After
| Can you write the client update from the project notes? We normally keep these fairly short, although the last one was longer because the implementation had changed, and I want it to sound confident but not too confident because approval is still pending. Mention the launch date we agreed. We have discussed the owner a few times but I do not think it was confirmed. Do not make it sound like everything is final. A short email would be good, perhaps about 180 words, and flag anything I need to check.
- Use the approved project notes.
- Include the agreed launch date.
- Approval remains pending.
- Maximum 180 words.
- Use a calm, confident tone.
- Do not present pending work as final.
- Do not invent an owner.
- Subject line.
- Client email draft.
- A short "Needs review" list after the draft.
- Confirm the launch date, approval wording, owner and recipients before sending.
One Way We Use the Method
- a saved prompt;
- a reusable assistant;
- a text-expansion shortcut;
- a form with five fields;
- a manual review checklist.
Copyable Starter Pattern
- Job
- Essential context
- Constraints
- Required output
- Human review
- Questions before use, only when needed
- Preserve named facts, numbers, dates, sources and decision boundaries.
- Remove repetition and background that does not change the task.
- Do not add facts, decisions, permissions or commitments.
- Do not resolve conflicting instructions silently.
- If important information is missing or conflicts, list the issue under "Questions before use".
- Keep the result concise, but do not remove information needed for safe review.
How to Test the Result
Meaning Check
Conflict Check
Usefulness Check
Where Prompt Injection Fits
Prompt injection is a separate but related risk.
Prompt injection uses instructions embedded in content to manipulate an AI system. The risk increases when a tool can browse websites, access records or trigger actions.
The UK NCSC has warned organisations to use caution when building services on large language models whose outputs can influence actions or access external data.
Require a defined review point before AI output drives a business action involving external content, sensitive data or system access.
This week's pattern limits AI to drafts, summaries and checklists, with a person reviewing the result.
A 60-Second Team Check
Before using AI for a task, ask:
- Is this the right tool for the information involved?
- Is the task narrow enough to check?
- Have we removed unnecessary sensitive detail?
- Does the instruction say what the AI must not do?
- Does a named person approve any decision, message, stored record or system update?
If any answer is unclear, pause.
A short pause helps the business contain risk while staff experiment with useful tools.
Cost and Efficiency
- time spent composing the request;
- time spent finding scattered context;
- corrections caused by missing or conflicting instructions;
- review time;
- inconsistent versions used by different people.
- preparation time;
- number of clarification rounds;
- corrections;
- missing facts or boundaries;
- reviewer confidence.
When the Problem Is Not the Prompt
- missing approved source material;
- stale client or project information;
- unclear ownership;
- conflicting business rules;
- a task that nobody has defined;
- sensitive information placed in an unsuitable tool;
- a workflow with no review point.
The Sensible Next Step
- job;
- essential context;
- constraints;
- required output;
- human review.

