Insights

A five-part check for small-business AI workflows: name the current source, owner, update trigger, correction route and point at which to stop.

Build one manageable AI project with trusted sources, a named owner, a review rhythm and a measurable business outcome.

Use five questions to assess AI agent readiness, including task ownership, approved sources, human decisions, maintenance and measurable results.

Calculate the operating cost of AI automation, including exceptions, human approval, corrections, integration and maintenance.

Map one AI-assisted workflow, choose its current records, define human review and exceptions, then measure handling time, rework and missed hand-offs.